Terms and privacy

Last updated: 28 September 2026

Read our privacy policy
Nederlandse versie

Carrea CommV
Grote Heidestraat 15, 2820 Bonheiden, Belgium
Company and VAT number: BE1041673694
Email: liesbeth@carrea.be

In these terms, we refer to this as "Carrea", "we" or "us".

These terms apply to every free and paid Carrea membership and to your use of the Carrea community at my.carrea.be. By becoming a member, you accept these terms.

How we handle your personal data is explained in our privacy policy at carrea.be/en/privacy-policy.

Carrea is an online community with practical tools for working parents in Belgium. It focuses on work and career at the moments your life as a parent changes.

Carrea does not give legal, tax, medical, psychological or therapeutic advice, and it is not one to one coaching. Tools, information and conversations in the community are general. They help you understand your situation and prepare conversations. The decisions you make remain your own responsibility.

Need advice on your specific situation? Contact a qualified professional, such as your social secretariat, your trade union, a lawyer or a doctor.

Where we share information about official schemes, such as leave, we refer to the official source wherever possible. Rules can change. The official source always takes precedence.

4.1 Free membership. You get access to Carrea's free spaces. Free membership costs nothing and you can stop it at any time.

4.2 Full membership. You get everything in the free membership, plus the life stages, the work situations, the Carrea tools and Ask the Expert once it is available.

4.3 Content that evolves. Carrea grows with what members need. We may adjust, merge or replace spaces or tools. The core of the full membership, a community focused on work and practical tools, stays in place.

4.4 Your account. You must be at least 18 to become a member. Your account is personal: do not share your login with others. Make sure your details are correct.

5.1 Full membership costs €8 per month or €80 per year.

5.2 All prices include VAT.

5.3 You pay in advance per month or per year, through the payment system of our community platform Mighty Networks. Payments are processed by Stripe. Carrea does not store full payment card details.

5.4 Need a payment receipt or an invoice? Email liesbeth@carrea.be.

6.1 The first 30 paid members pay €6 per month or €60 per year for their first 12 months. That is a 25% launch discount on the standard price.

6.2 Free members do not count. A place in the first 30 is only taken at the first payment.

6.3 After 12 months, your membership continues at the standard price that applies at that time. We will let you know by email at least 30 days in advance. If you do not want to continue, you can cancel before that date.

6.4 You remain recognised as one of the first 30 members, also after your discount ends.

6.5 If you cancel and rejoin later, you pay the standard price that applies at that time.

6.6 We ask the first 30 for feedback at set moments. Taking part is optional. You do not have to promote Carrea publicly, refer other people or give a testimonial.

7.1 A monthly membership renews automatically every month, a yearly membership every year, until you cancel.

7.2 You can cancel at any time in your account settings on my.carrea.be or by emailing liesbeth@carrea.be. You keep access until the end of the period you have already paid for. You do not receive a refund for the rest of that period, except in the situation described in article 8.

7.3 If we change the price for existing members, we will let you know at least 30 days in advance. The new price applies from your next renewal. You can cancel free of charge before that date.

As a consumer, you can withdraw from your full membership within 14 days of your first payment without giving a reason. Carrea then refunds the full amount, even if you already had access to the paid spaces during that time.

To do so, email liesbeth@carrea.be with your name and the email address of your account. You can also use the model form at the end of these terms, but you do not have to.

We refund you within 14 days of your message, using the same payment method. Your access to the paid spaces ends at that moment. The right of withdrawal applies to your first payment, not to later renewals.

In the community, you follow Carrea's community guidelines. What you share in a space can be read by the other members of that space. Do not share confidential information about your employer, colleagues or other people.

Carrea may remove posts that do not respect the guidelines or these terms. In case of a serious or repeated breach, we may suspend or end your access. In that case, we do not refund the current period.

Carrea's tools, texts, images and other content belong to Carrea. You may use them for your own situation, for example to fill in a tool and discuss it with your manager. You may not resell them, distribute them publicly or use them commercially without written permission.

What you post in the community remains yours. You give Carrea permission to show it in the community for as long as needed for the community to work. We do not use your posts outside the community, for example in marketing, without your permission.

The Carrea community runs on the Mighty Networks platform. We do our best to keep Carrea available at all times, but maintenance or outages at external services can sometimes make it temporarily unavailable. If a long interruption is caused by Carrea, we will work with you to find a reasonable solution, such as extending your membership or a partial refund.

Carrea is not liable for decisions you make based on information, tools or conversations in the community, nor for what other members post.

If Carrea is nevertheless liable, that liability is limited to the amount you paid for your membership in the preceding 12 months.

These limits do not apply in case of intent or gross negligence by Carrea, nor where the law does not allow them.

We may update these terms. We will let you know about important changes by email at least 30 days in advance. If you do not agree, you can cancel free of charge before that date. The current version is always available at carrea.be/en/terms.

Have a question or complaint? Email liesbeth@carrea.be. We reply within 14 days.

If we cannot find a solution together, you can contact the Belgian Consumer Mediation Service (consumentenombudsdienst.be).

These terms are governed by Belgian law. In case of a dispute, the courts designated by law have jurisdiction. As a consumer, you always keep the protection the law of your country of residence gives you.

These terms exist in Dutch and English. If the two versions differ, the Dutch text prevails.

Only fill in this form if you want to withdraw from your membership within 14 days.

To: Carrea CommV, Grote Heidestraat 15, 2820 Bonheiden, liesbeth@carrea.be

I hereby give notice that I withdraw from my contract for the full Carrea membership.

Date of my first payment:
Name:
Email address of my account:
Date: